FAQ

No, we do not have a minimum order. We have a minimum shipping charge of $8.00 or actual shipping charges whichever is greater. For drop-ship orders under $75.00, a handling fee of $4.75 applies. The website will also display price discount if you buy in quantity.

You can place your order via our shopping cart, over the phone at 1-800-426-0276, or you can also fax it to 440-224-0604. Our business hours are from 9:00am - 5:00pm (EST) Monday-Friday.

Yes! Some of our baskets are sold in singles. This is what the numbers in the SKU# denotes, i.e. the item number BY08-1. The number after the dash (-1) means it comes in 1 piece, if it says (-3) there are 3 pieces to a set or the basket is nested in 3.

Sorry, we do not break sets at this time. This is because items in sets would cost as much in freight charges as the singles.

We are a business to business company, and we do not collect any taxes on your purchases. We require any of the following; your vendor's license, federal tax ID#, vendor's license#, resellers permit#, or a 501(c) for non-profit. "AND" Sales and Use Tax Exemption Certificate for sales tax exemption, that means "YOU",
the purchaser, doing business as is to comply with your state's sales tax laws regarding purchases.  We cannot ship to you if we do not have these forms. You may fill it out online and e-mail it to info@buhiimports.com or fax it to 440-224-0604.

Expect your order to be shipped in 1 - 2 business days. You will receive an e-mail confirmation with details and tracking information if available. Or you can log in to your account to check status of your order. Please see below detailed delivery schedule.

The shipping charges obtained from different carriers are estimated. Please note, if you have multiple items or quantities in your cart and with the variance in the items that we carry, it is very difficult to get the actual shipping charges without packing your order first. An item could be packed inside an item thus incurring the same shipping charge as to shipping the same two items separately. And as always, we look out for our customer's best interest. You can opt for Notify before shipping, this way we will hold your shipment and notify you first of the shipping charges before we ship your order.

You can still submit your order and when you check out, check the box to notify you before shipping, or note in the additional order comment this will ensure you will be contacted before we ship your order. Again, it all depends on the size, weight and how it is packed. One thing for sure is we have a minimum shipping charge of $8.00. This means that if the actual shipping is $7.99 and under, you will be charged $8.00. If the actual shipping cost is more than $8.00, then you will be charged the actual shipping cost. For international orders, please note that only the shipping charges are estimated and there maybe additional customs fees, brokerage, duties, taxes if applicable.

FedEx and UPS both define "residential delivery" as a delivery to a location that is a home or private residence, including businesses operating out of a home which do NOT have an entrance open to the public. Such as Repair or Retail Shop, Dentist or Doctor, Veterinary office, Insurance Agent, a rectory, convent or parsonage. A resident of a multiple-unit dwelling, such as Apartment building, Condominium, College dormitory, Nursing Home. A residence where the consignee sells/distributes Avon, Tupperware, or other products using the home as a base. Any business location converted from a residence where no one lives, any funeral home, prison, firehouse, church, Repair or Retail Shop, Dentist or Doctor, Veterinary office, Insurance Agent, Ranch or farm in a different building are classified as" Commercial ". Our shipping system will also classify and validate your shipping address upon submission.

Yes, the prices you see on our website are wholesale prices. There is a quantity discount displayed if you order certain quantities.

Sorry, we do not do term accounts. We accept , Electronic checks(EFT/ACH), Money Order, Prepay Checks as the method of payment.

If you are planning to purchase in quantities, we do recommend you purchase one item for a sample first to make sure this will work out for your project. (actual shipping charges apply.) We have no minimum order, so you may select any item you would like to try.

Yes we drop-ship to your customers. Make sure you have the following documents on file with us. Please view it here. In the check-out process, make sure to check the box for drop-ship order. This is what we call blind shipment. Invoices, packing slips and shipping labels are marked coming from you and ship directly to your customer. A minimum of $8.00 or actual shipping charges (whichever is greater) handling fee of $4.75 applies. The handling fee is waived for orders over $75.00.

No. The products that are pictured with the items are there to hopefully give you a better idea of the size of the basket or container.

In the item's description or SKU# will indicate if an item is sold per piece or sold in sets.  Please take a look at this example to help you determine what it all means.

This product may contain chemicals known to the state of California to cause cancer and birth defects or other reproductive harm. More information on https://www.p65warnings.ca.gov

Sorry, we do not send-out samples. We don't have a minimum order, so you can purchase any quantity to try out.